In Vitro Technologies Customer Care & Distribution Centre will be closed during the Christmas/New Year holiday period.

To minimise impact to supply, please expedite your orders to us at, Toll Free Phone: 0800 468 487, or via fax: 09 573 0711 no later than 1pm Friday the 14th December 2018.

As delivery guidelines after this date cannot be guaranteed, please note for cold chain or frozen deliveries, orders will not be dispatched after 19th December 2018 unless arranged otherwise. Normal cold chain and frozen deliveries will resume on Thursday 3rd January 2019.

The Technical Service Engineers will be available during this time to assist with any urgent/critical technical support issues via 0800 488 778.

Please note special conditions and charges may apply during on call timeframes.

Monday 24th December 2018 – 8.00am – 3.00pm 
Tuesday 25th December 2018 - on call basis only
Wednesday 26th December 2018 - on call basis only 
Thursday 27th December 2018 - Closed
Friday 28th December 2018 – Closed
Monday 31st December 2018 – Closed 
Tuesday 1st January 2019 – on call basis only
Wednesday 2nd January 2019 – on call basis only

Normal operation will resume Thursday 3rd January 2019.

Should you wish to discuss this further or to organise any emergency deliveries during this period,
Please contact our Customer Care Team on 0800 468 487 to be transferred to our afterhours service.

Lastly, In Vitro Technologies would like to wish you a Merry Christmas and a Happy New Year!